Our service works in conjunction with the Trulincs system. An inmate must have acces to Trulincs.
If our service is down for any reason,
they will be given credit for that time.
There may be times that the inmate may not able to use our service because their access to the Trulincs system has been
restricted for some reason. These reasons include, but are not limited to the following: Corrlinks being offline,
lack of funds on the inmates Trulincs account, institutional lockdown, transfer, or loss of privileges.
Text Home Today cannot control, nor are we responsible for an inmates
access to Truelincs and cannot issue credit for that time they were unable to use our service.
Once you deposit money into an account you are specifically acknowledging that:
Text Home Today is fulfilling our obligation by making our service available,
even if the inmate is unable to use it for any reason.
Once you deposit the money with us it becomes a gift to the inmate.
We cannot issue a refund for any amounts that have been applied to their account, such as monthly fee,
or personal number.
On request we will refund an available balance that remains in their account to the inmate minus $9.95 for the
cost of the check and accounting services.